AI Startup Decagon in Early Sale Talks with ServiceNow and Other Buyers

The customer service AI startup has hired an investment bank and is in early acquisition talks with potential buyers, including ServiceNow.

Artificial intelligence startup Decagon, which develops AI-powered customer service agents, has hired an investment bank and entered early acquisition talks, Business Insider and Seeking Alpha reported.

According to the reports, enterprise software firm ServiceNow is among the potential buyers holding discussions with the startup. Decagon was valued at $4.5 billion in its most recent valuation.

Further details regarding the potential transaction's terms or the identity of other interested buyers have not yet been released.